Name: Christine & John Foster          

Address: Billerica Ma 01821

Did Serene listen to you and understand your needs?

Yes and she made sure that we stuck to our original lists of wants and needs. We would sometimes get our heads clouded by excitement and she was there to bring us back to reality and truly look at every aspect of the property.

If you sold a property...

Do you feel it was priced accurately?

Yes I feel that Serene was honest about pricing options and showed us all the info we needed to make  our decision about the price of our home.

Were you satisfied with the time frame in which your property sold?

Yes it was very quick and painless for us.

Were Serene’s strategies and suggestions helpful in selling your property?

Yes they were quick and easy ways to make our home show beautifully.

 If you bought a property…

Do you feel Serene was focused with your best interests while looking?

Very much so, we were emailed new properties every day that matched our criteria.

Did Serene show you as many properties that you wanted to see?

Yes and it was very easy sometimes Serene would suggest a property and other times we saw a home on the web and it just took a quick phone call or email to set up a showing.

Did you feel pressured or rushed?    Not at all.

Was Serene accessible? easily reachable?

Yes our phone calls were always answered or returned quickly as well as our emails.

Was Serene easy to work with? Did Serene have a good attitude?

Very easy to work with, Serene has a superb attitude that shows how much she loves her job.

Did Serene answer your questions?  Yes

Was Serene remiss in any area of the transaction?  No

Was Serene instrumental in facilitating the negotiating and closing of the property?

Couldn’t have been done without her!

What suggestions, if any, do you have that could have improved your home buying/selling process?

I was completely satisfied.

Did Serene meet or exceed your expectations?

From our first meeting I had great expectations and they were not only met but exceeded.

Please describe your overall experience with Simply Sell Now:

It was made as simple and easy for us as possible. We were kept well informed and helped with any issues we had along the way.  We were so pleased with the whole buying and selling process especially with the end result being our ability to buy a home that we absolutely LOVE!


L. Serene Knell
Simply Sell
Ph: 978.726.0261Fax:978.236.7257
119 Drum Hill Road, Suite 343
Chelmsford, MA 01824 US
License # 9501518
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